A user was past due, wanted to change their membership to a free one in the dashboard. When I go to do so an error pops up "no such subscription: sub...." But the membership is valid. The membership for that user is also cancelled in Stripe.

User went through sign up process and on a free plan for pre-approval. Then I upgrade to this plan "Antichambre V2" using a coupon, 100% off forever. It fails and this error shows up. "Error: This customer has no attached payment source or default payment method"

Webhook trigger issues – Hey guys, been sorting through a bunch of backlog from the weekend from what appears to be an issue with new members occasionally not sending anything to the webhook I set up. It appears that the user was able to create the account on the site, and they were successfully created in memberstack. However, nothing was sent to the "Member create" webhook I have, thus my integromat scenario was not run. I've looked for similarities in cases, but nothing I've looked at appears to line up (user's browser, location, time.)

When a user's payment fails, then goes to add a new payment method. The user is then charged what looks like a pro-rated amount and then charged the renewal amount.

We had a customer have their card declined due to SCA - they then re-logged in 2 days later to retry payment and there were only charged the monthly fee and not the setup fee, effectively they have avoided paying the setup fee.

For some reason a couple of every couple hundred for become Webflow form submissions instead of Memberstack's

The 'copy' icons for the data-ms-form='signup' has the same content as the data-ms-membership='membership-id' Screenshot - https://prnt.sc/1erpont Affected URL - https://app.memberstack.io/forms Loom recording - https://www.loom.com/share/8cb88692e7eb43b2b4a64952b6f56250

When updating from within the Memberstack app, the member object doesnt get updated on the website until its refreshed twice. More info can be found here. https://community.memberstack.com/c/community-support/remove-caching-on-specific-pages-fields-in-webflow#all_comments

1) The problem → export failed 2) Why is this important → cant export members 3) What's your plan B → use api, but would take way more time 4) Possible solutions we could build for you → fix it?

When I search up two emails, they show up as taken, but not when I "search" for the the two emails.