When updating from within the Memberstack app, the member object doesnt get updated on the website until its refreshed twice. More info can be found here. https://community.memberstack.com/c/community-support/remove-caching-on-specific-pages-fields-in-webflow#all_comments

While on a live video I discovered the membership price data attribute is not working. data-ms-member="membership.price" It was displaying the members email instead for some reason. You can see it here: https://youtu.be/ZyVuMmMxPqQ?t=2659

Urgent https://community.memberstack.com/c/community-support/fixed-amount-coupon-not-working

1) The problem → My members need to reset their password when trying to login to circle using the SSO. 2) Why is this important → I do not want my members to have to go back into my website to use the other login modal to click on the password reset button. 3) What's your plan B → Tell members to go to my website and use the password reset button. 4) Possible solutions we could build for you → Add password reset button to the SSO circle login page.

Users who do not have a scroll wheel are unable to scroll down the page in the app because the scrollbars are hidden. Received an email from a customer who was having this issue. Suggested the use the spacebar or the pg dn button on their keyboard but that is not ideal. :)

Whilst memberstack are enforcing a minimum password length of 8 characters during SIGNUP. There is no such minimum length check during password reset or when changing your password in the user edit profile. You can happily change your password to a single character.

If a new member submits a custom signup form multiple times really quickly or there is more than one Memberstack script in the head tag a duplicate member will be created with the same email. This breaks the user and will not let them login.

1) The problem → I have a membership plan with a free trial, but members are getting billed immediately. They are signing up directly paid for a paid membership. 2) Why is this important → I need to issue refunds and convince people I wasn't trying to rip them off. It's misleading and unacceptable. 3) What's your plan B → We were doing the free trial via coupon before you released the trial feature in house. The problem with that is it screws up the data in Stripe, since trial users are then counted as subscribers and incorrectly included in MRR calcs.

I have updated a 25 dollar plan, but I still get the version "Test Test Test, When can I make payments?

OG Thread: https://community.memberstack.com/c/community-feedback/upgrade-downgrade-issues When a member attempts to upgrade their account and their payment fails, their existing membership and account are cancelled. Meaning we are losing out on MRR due to involuntary churn. If an upgrade payment fails, they should return back to their original subscription.