1) The problem → Customers cannot customize the password reset email. They would like to include their company logo and have this feature completely represent their organization.

2) Why is this important → Customers require more control of their platform. It is important to them to extend their company's representation as far as possible.

3) What's your plan B → N/A

4) Possible solutions we could build for you → A more native, built-in way to fully customize the password reset email from the Memberstack dashboard.