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Custom Password Reset Email
Matthew Palmer
1) The problem → Customers cannot customize the password reset email. They would like to include their company logo and have this feature completely represent their organization.
2) Why is this important → Customers require more control of their platform. It is important to them to extend their company's representation as far as possible.
3) What's your plan B → N/A
4) Possible solutions we could build for you → A more native, built-in way to fully customize the password reset email from the Memberstack dashboard.
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Lime Trailer
Yes! Customizing the email with brand ID is a must-have, since we're dealing with something as sensible as passwords, credibility is very important, and Memberstack is something that a member has never heard about before in our website an email from Memberstack sounds very phishy to them. The same applies to the email sender address.
Naitik Mehta
Lime Trailer: Makes a lot of sense, noted for sure. Thank you!
Duncan Hamra
Duncan Hamra
Possible solution - allow users to upload their own HTML or plain text template.
Feels important if we want to deliver on the idea that Memberstack can be used with a 100% custom UI.
JS
Also the ability to choose what email is used to send the reset email from @Frederick
Naitik Mehta
JS Frederick: Noted as feedback, thank you!
Naitik Mehta
Merged in a post:
White label emails
Duncan Hamra
1) The problem → Password reset emails are coming from a Memberstack email address.
2) Why is this important → The current template looks scammy to my visitors due to it being an unknown email address and in a language, they do not expect.
3) What's your plan B → Although there are a lot of things that I really like about Memberstack, this is kind of a dealbreaker to me which is forcing me to look at possible alternatives.
4) Possible solutions we could build for you → I would like to white label all Memberstack emails to my clients (ie password reset), so it looks like the email is sent from my domain in stead of Memberstack
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Talia Lipiec
Yes! At least being able to translate the email would be a great start 🙏🏻🇫🇷
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Califrench undefined
Yes please I need this!!!!