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Integration: Circle (Suggested Improvements)
in progress
Duncan Hamra
1) Current problems:
- My members have to login twice when accessing Circle.
- Circle's SSO modal doesn't have the option to "sign up here" like in the Login Modals
- When users try and login to Circle using the Memberstack SSO page there's no "forgot password" button. This is particularly bad for our sign up flow, where they create an account on our domain and then have to login on a different domain and so password managers won't share the password across.
2) I want my UX to be as seamless as possible. Every additional step is another source of confusion, drop off, and support.
3) What's plan B? Wait for this to be fixed, and explain how it works to my members so they aren't super confused.
4) Possible solutions:
- Don't require members to login twice.
- To be able to create an account from Circle's SSO modal
Activity
Newest
Oldest
Duncan Hamra
in progress
Hi all, I apologize for the silence. We were making progress on a solution when we decided to "momentarily" pause to focus on 2.0. At the time, we planned to launch in 3-months... well, 1-year and 3-months later here we are 😞. I should have offered an update sooner.
I don't have a fix for you, but we will be waiving your monthly Memberstack subscription until this is fixed. Please message support@memberstack.com with a link to this page for your free account.
I can also confirm that this issue will be fixed with Memberstack 2.0
Please upvote the other roadmap item to receive updates.
More good news - 2.0 is in beta and this fix is queued for developement.
Apologies again for the delays and thank you for your patience.
Paddy Stobbs
Is there any update on this? For clarity, the pain of the current UX (forcing a user to login multiple times) is enough for us to move away from Memberstack, so really hoping there is a fix!
K
Killian Talin
Same here : any updates ?
I am hesitating leaving Memberstack for that
S
Sam D
Hey is there any update on the release of this?
Naitik Mehta
planned
Naitik Mehta
Merged in a post:
Login button missing on SSO page
L
Luke Harries
When users try and login to Circle using the Memberstack SSO page there's no "forgot password" button
This is particularly bad for our sign up flow, where they create an account on our domain and then have to login on a different domain and so password managers won't share the password across.
Naitik Mehta
under review
Naitik Mehta
C
Crowdbuilding Tech
Hi Duncan Hamra, any news on this?
P
Parham Shafti
Hi Duncan Hamra! Can you let us know how far in the future this is? We are embedding Circle directly into our platform and need to have this fixed if we are going to use Memberstack.
Duncan Hamra
Parham Shafti: Apologies for the delay here! I'll update ASAP.
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