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Integration: Circle (Suggested Improvements)
planned
Duncan Hamra
1) Current problems:
- My members have to login twice when accessing Circle.
- Circle's SSO modal doesn't have the option to "sign up here" like in the Login Modals
- When users try and login to Circle using the Memberstack SSO page there's no "forgot password" button. This is particularly bad for our sign up flow, where they create an account on our domain and then have to login on a different domain and so password managers won't share the password across.
2) I want my UX to be as seamless as possible. Every additional step is another source of confusion, drop off, and support.
3) What's plan B? Wait for this to be fixed, and explain how it works to my members so they aren't super confused.
4) Possible solutions:
- Don't require members to login twice.
- To be able to create an account from Circle's SSO modal
Activity
Newest
Oldest
Naitik Mehta
planned
Naitik Mehta
Merged in a post:
Login button missing on SSO page
L
Luke Harries
When users try and login to Circle using the Memberstack SSO page there's no "forgot password" button
This is particularly bad for our sign up flow, where they create an account on our domain and then have to login on a different domain and so password managers won't share the password across.
Naitik Mehta
under review
Naitik Mehta
C
Crowdbuilding Tech
Hi Duncan Hamra, any news on this?
P
Parham Shafti
Hi Duncan Hamra! Can you let us know how far in the future this is? We are embedding Circle directly into our platform and need to have this fixed if we are going to use Memberstack.
Duncan Hamra
Parham Shafti: Apologies for the delay here! I'll update ASAP.
K
Killian Talin
Hey Duncan Hamra :) Any news on that ?
Duncan Hamra
Killian Talin: Apologies for the delay! I'll update ASAP.
M
Mike Gilger
has there been any progress on this? This is literally keeping paid people from getting into our community as an admin i dont have a way to reset their password
N
Noah Scott
Yes, also really hoping to have a solution on this one too!
N
Navid Sadikali
Noah Scott: I was going to go with memberstack, but seeing this I'm a little weary for my circle community
N
Noah Scott
Navid Sadikali: it’s pretty janky. Super stressful. That being said, it’s more than likely a fault of Circle being super new and still working through the third party kinks. You’ll likely have more problems with the other member platforms - some things are way easier with memberstack, you’ll have to do some duct taping regardless.
K
Kamel Bentot undefined
Hi Duncan Hamra! I know you guys are working hard to make updates as soon as you can. I have a quick question. I am currently working on a new platform that will have a community space and it will be the heart of the platform. As now I am using Memberstack+Circle SSO for one of my client and so far they are happy but don't like the process of signing up twice. Some of the members get confused and don't signup on circle. All of that to say that if the issue could be fixed that would be a GREAT thing for this new platform. Thank you for your hard work. Sending all the good energy to you and your team!
Duncan Hamra
Kamel Bentot undefined: Thanks for the kind words! We hope to have an update for you soon!
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