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Integration: Circle (Suggested Improvements)
under review
Duncan Hamra
1) Current problems:
- My members have to login twice when accessing Circle.
- Circle's SSO modal doesn't have the option to "sign up here" like in the Login Modals
2) I want my UX to be as seamless as possible. Every additional step is another source of confusion, drop off, and support.
3) What's plan B? Wait for this to be fixed, and explain how it works to my members so they aren't super confused.
4) Possible solutions:
- Don't require members to login twice.
- To be able to create an account from Circle's SSO modal
Activity
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Oldest
Naitik Mehta
under review
Naitik Mehta
C
Crowdbuilding Tech
Hi Duncan Hamra, any news on this?
Parham Shafti
Hi Duncan Hamra! Can you let us know how far in the future this is? We are embedding Circle directly into our platform and need to have this fixed if we are going to use Memberstack.
Duncan Hamra
Parham Shafti: Apologies for the delay here! I'll update ASAP.
K
Killian Talin
Hey Duncan Hamra :) Any news on that ?
Duncan Hamra
Killian Talin: Apologies for the delay! I'll update ASAP.
N
Noah Scott
Yes, also really hoping to have a solution on this one too!
N
Navid Sadikali
Noah Scott: I was going to go with memberstack, but seeing this I'm a little weary for my circle community
N
Noah Scott
Navid Sadikali: it’s pretty janky. Super stressful. That being said, it’s more than likely a fault of Circle being super new and still working through the third party kinks. You’ll likely have more problems with the other member platforms - some things are way easier with memberstack, you’ll have to do some duct taping regardless.
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Kamel Bentot undefined
Hi Duncan Hamra! I know you guys are working hard to make updates as soon as you can. I have a quick question. I am currently working on a new platform that will have a community space and it will be the heart of the platform. As now I am using Memberstack+Circle SSO for one of my client and so far they are happy but don't like the process of signing up twice. Some of the members get confused and don't signup on circle. All of that to say that if the issue could be fixed that would be a GREAT thing for this new platform. Thank you for your hard work. Sending all the good energy to you and your team!
Duncan Hamra
Kamel Bentot undefined: Thanks for the kind words! We hope to have an update for you soon!
Duncan Hamra
planned
Hey everyone! I'm happy to announce we are dedicating a day to fix this issue in the coming weeks. I wish I could say more on a timeline, but Tyler is going to need to work on this between new hires. Speaking of new hires, these sorts of issues will be fixed MUCH more quickly after we've migrated to Memberstack 2.0. Thank you for your patience!
L
Logan White
Duncan Hamra: Thanks for the update! If this is indeed working in the coming weeks (end of Feb 2021?), we have three new client event sites we'd love get onto Memberstack for the year!
Duncan Hamra
Logan White: We can't give a hard deadline (we'd like to, but we've learned better). We're going to do our very best! Feel free to chime in here for updates anytime. We'll make sure we have 1-2 days fo scheduled dev time on this in the next few weeks. That should be enough 🤞
L
Logan White
Duncan Hamra: of course! Also feel free to reach out to me if you'd like a hand testing or verifying any fixes. (We already have a test site setup) Cheers!
Duncan Hamra
under review
Thanks for the patience everyone! We are still looking into this.
Will update early next week (ideally Monday or Tuesday) with a game plan.
Cees de Kort
Duncan Hamra: can't wait, looking to integrate circle with a client this month and this would greatly help in making the sale 👌
K
Killian Talin
Same here! Would love to have a simple UX on this
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